Outsourcing Group

Corporate Training

We design and deliver training activities dedicated to groups of employees who need to use complex digital services. Each session is designed to transfer practical and operational skills.

How it works

Business training is designed for groups of users who need to understand and use a specific digital service.

Icona We explain all features of the digital service in a clear and practical way.

We explain all features of the digital service in a clear and practical way.

Icona We answer the doubts of the participants live.

We answer the doubts of the participants live.

Icona We show the operational flows, from login to daily usage.

We show the operational flows, from login to daily usage.

Icona We guide employees in the correct, safe and compliant use of the tool.

We guide employees in the correct, safe and compliant use of the tool.

Icona We also delve into parts of the service that not everyone will use, but that are useful to know.

We also delve into parts of the service that not everyone will use, but that are useful to know.

Icona We can dedicate multiple days or sessions to specific modules, as needed.

We can dedicate multiple days or sessions to specific modules, as needed.

Training can be:

Customized

Tailor-built to business needs, with a focus on critical areas and internal operational flows.

Corporate training to improve skills and processes

Corporate training to improve skills and processes

We offer business training for end-user groups on using the client company's digital services. Training sessions can be modular, multi-session, customized or standard.

They cover all service features, including those not used by all roles, and provide operational instructions, best practices, security procedures and direct support to participants.

The goal is to ensure that the company has competent, autonomous employees who are ready to use the digital service properly, improving productivity, business continuity and security.

Trust a reliable operating partner

Discover how Outsourcing Group can free you from digital red tape and ensure compliance and quality.
Contact us for a personalized consultation.

Frequently Asked Questions

What are the main benefits of outsourcing digital services?

Outsourcing allows you to reduce operational costs, access specialized skills, ensure constant regulatory compliance, and quickly scale resources according to business needs, without investments in infrastructure or internal training.

How long does it take to activate outsourcing services?

It depends on the project's complexity. For standard services such as data management or contact center, activation can happen within 2-4 weeks. For more complex projects requiring administrative process customization or document integration, it can extend to 4-6 weeks.

How do you differentiate from a simple external support service?

Unlike a traditional call center, Outsourcing Group operates as a true extension of your company's internal departments.
Our team is directly informed by the client on the procedures to manage - for example, SPID activation, digital signatures, or PEC - ensuring precise and consistent responses aligned with service standards.
In this way, we relieve the organization from complex operational activities, ensuring continuity, quality, and full adherence to business processes.

Are your services scalable based on our needs?

Absolutely yes. Scalability is one of the main advantages of outsourcing. We can increase or reduce dedicated resources quickly, adapting to seasonal peaks, new projects, or business variations, always guaranteeing the agreed service level.

Have more questions?

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